Last Updated December 18, 2013
Welcome to MetLife!
It also covers information submitted and collected online, anddoes not necessarily apply to information that MetLife collects offline.
And it only covers websites maintained by MetLife for ourdomestic operations. Also, this policy doesn’t apply to any otherwebsites maintained by other companies or organizations to which welink. MetLife is, therefore, not responsible for the content oractivities provided on those websites.
Personal information is information that identifies you and canbe used to contact you directly. We only collect personalinformation voluntarily given to us by our visitors. Generally, wedon't require you to give us personal information to access public areasof our website. Certain secure web areas, however, enable orrequire you to provide personal information online when you use specificfeatures on our website. For example, we collect personalinformation from you when you:
- Apply for or obtain a MetLife product or service
- Register to access your financial account information
- Ask to have a MetLife representative contact you
- Ask to receive information about our products or services
- Purchase merchandise from our online store
- Participate in any MetLife promotion or survey
- Request customer or technical support
For example, this information may include:
- account or policy number
- social security number
- credit card number
- telephone number
- email address, and
- postal or billing address
Additionally, we may also collect other types of information likeyour age or date of birth, gender, occupation, hobbies, and otherpreferences.
We don't knowingly collect personal information from childrenunder 13.
Information We Collect Through Technology
We collect information through technology to enhance our abilityto serve you. For example, when you come to one of our websites,we collect your IP address. An IP address is often associated withthe portal you used to enter the Internet, like your ISP (Internetservice provider), company, association, or university. Standingalone, however, your IP address is not personally identifiable. Attimes, we also use IP addresses to study the frequency that our visitorsvisit various areas of our websites. We may combine thisinformation with personal information. Finally, our websites do notrespond to browser Do Not Track signals or other similar mechanisms.
Cookies and Web Beacons
Web beacons are small pieces of data that areembedded in images on the pages of websites and in our emailcommunications. We also use these web beacons to analyze thetraffic patterns, such as the frequency users visit various areas of ourwebsites. These technical methods may involve transmittinginformation either directly to us or to another entity authorized by usto collect information on our behalf. We also use web beacons inHTML e-mails that we send our visitors to determine whether our visitorshave opened those e-mails or clicked on links in those e-mails.
For more information about our ad service provider and itscookies, including information about how to opt out of thesetechnologies, go to www.doubleclick.net/us/corporate/privacy
Whatever the purpose may be, we will only collect information tothe extent reasonably necessary to fulfill your requests and ourlegitimate business objectives. We may also use and disclose yourpersonal information to our affiliates and others for any purposeallowed by law.
MetLife Online Activities and Updates
For example, we use and may disclose your personal informationto:
- authenticate your identity
- provide you with online planning tools
- process an application for our products and administer your account information
- respond to your product or service information requests
- send you customer newsletters and updates
- provide you with additional materials that may be of interest, including marketing materials,
- for other everyday business purposes, such as product development and website administration
When you send an e-card describing any of our products to yourfriends and family, we delete both sender and recipient email addressinformation after you send the e-card.
Purchase or Sale of Businesses
Disclosures Required By Law and Disclosures toHelp Protect the Security and Safety of Our Websites and Others
We don’t share our customer’s personal information withunaffiliated third parties for their own direct marketingpurposes.
If you signed up to receive newsletters or other e-mail messagesfrom us, you can opt-out any time by clicking the unsubscribe link atthe bottom of the message. You may also choose to opt-out fromreceiving marketing materials from us by making a request at www.metlife.com/optout.
Finally, at this time, our websites do not respond to browser DoNot Track signals or similar mechanisms.
The security and confidentiality of your information is extremelyimportant to us. That’s why we have technical, administrative, andphysical security measures in place to protect your personal informationfrom unauthorized access and improper use. For example, the areasof our website that enable or require you to submit personal informationonline use encryption to protect that information. We also reviewour security procedures periodically to consider appropriate newtechnology and updated methods. But, despite our reasonableefforts, no security measure is ever perfect or impenetrable.
You can contact your Agent directly to update your personalinformation. You can also use our to submit any changes toyour contact information.
P.O. Box 489
Warwick, RI 02887-9954
You can also contact us through our form.